Managed Network Maintenance Services by Tampa Empire Computer Consulting allow your company to focus on your business objectives by providing relief from the challenges of day-to-day IT functions. From server maintenance to end-user support, we can handle all of your IT needs.

[highlight_dark]TECC Provides You With an Affordable Way to Maximize the Business Value of Your Network[/highlight_dark]

Computer networks in small-medium businesses have become increasingly complex. Business owners attempt to maintain their computer networks with limited resources. They face the challenges of multiple servers, remote office connectivity, electronic mail systems, and network printing. Many companies do not have a budget that will allow them to hire experienced full-time IT personnel to assist with the everyday challenges. They are left helplessly relying on the reactive service model. When they experience a problem with their network, they contact a consultant for assistance and wait for help to arrive.

TECC has recognized the need for proactive monthly service plans. Plans that allow our customers to experience maximum uptime and a minimum number of support emergencies. We provide you with a world-class IT department, with technicians trained in the latest skill set for a fraction of the cost of an in-house staff. Our Maintenance & Support Plans include routine maintenance of servers and network resources, helpdesk and technical liaison, scheduled on-site visits, business disruption avoidance and disaster prevention planning, secure remote data backup, backup of Exchange Mail Box, and discounts on installations and network upgrades. We constantly monitor the health of your network to identify problems before they take your system down. Our proactive plans allow small–medium business owners to have peace of mind as if they had their own full-time IT support staff.

[highlight_dark]Our Monthly Service Agreements Include[/highlight_dark]

Maintenance of Servers and Network Resources We look for small errors and warning signs that allow us to address any issues before they turn into problems that may cause outages, downtime and loss of productivity and or corruption of data. Business Disruption Avoidance & Disaster Prevention Planning Review of “Backup Calendar” Semiannual analysis of integrity of all tape media Monthly (or as necessary) cleaning of tape drive(s) Quarterly test of UPS (battery backup) shut down procedure & battery life time Semiannual test of RAID functionality and rebuild procedures Helpdesk & Technical Liaison Larger organizations enjoy all of these benefits simply by having multiple internal staff members serving as an IT department. Tampa Empire Computer Consulting provides the same services without the need for the costly overhead of employees. TECC Secure Remote Backup Service We include an off-site backup account to protect your most valuable business asset – your data.

[highlight_dark]On-site Maintenance[/highlight_dark]