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05
May 2010
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Remote Virus Removal by TECC

So your computer is infected with viruses and spyware and you do not know where to find concise instructions on removing them? Clearly, it is not by chance that you have stumbled upon this site! As you will discover soon, the tips-and-tricks stated here can help you isolate and remove the infections only if applied correctly. However, if you find yourself struggling with the virus-spyware removal process, I’d suggest you seek the services of remote virus removal experts.

First of all, a virus, at the most basic level, is a small piece of software that causes unexpected activities or actions on computer/network systems. Generally, it causes damage by eliminating programs and files on the computer systems it infect. Spyware on the other hand, is computer software that installs itself secretly and obtains pertinent user’s information and transmits the stolen information to the originating server.

It’s extremely important that you know when your computer is infected with viruses and spyware because the earlier they are detected, the better your chance of eliminating them without having to reformat the hard disk drive and reinstalling both the operating system and application software. However, if you allow viruses and spyware to linger around for a while, they will involve more system elements and cause serious damage to your system. In most cases, viruses disable and lock up key administrative tools of your computer system such as; “Add/Remove Programs” utility; “System Restore Points;” “System Registry;” “Windows Updates;” “Security Patches;” and much more! At this stage of infection, they may become very difficult to detect and remove.

Listed below are some general symptoms of virus and spyware-infected computer:

  • Frequent pop-ups
  • Unusual computer slowness
  • Computer shows error messages
  • Unable to visit favorite websites
  • “Page cannot be displayed” error messages
  • Internet connection is lost every now and then
  • Web browser is hijacked and redirected to unknown websites
  • Windows updates & security patches become unavailable

Generally, if you experience any of the above listed symptoms, your computer might be infected and you can search the internet for remote virus removal specialist.

Stay tuned…. We will post on our blog, very soon, how to remove these nasty virus infections.

Posted in: Computer Repair

24
Apr 2010
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How To Remove Rootkit Agent? The Best Way To Remove Rootkit Agent!

Rootkit Agent is a unified name for Trojans by some antispyware software. Rootkit.Agent is usually brought into your computer through browser security gaps. Many computer users may always get alert from their antivirus software that Rootkit Agent is detected, but can’t be removed and quarantined. Or, the Trojan appears again after deletion, which annoys people very much. So, once you have Rootkit Agent on your computer, remove it immediately!

How can we remove Rootkit Agent? Here, specifically against this type of threat, I would like to introduce some technique on manually removing it. Before manually removing Rootkit Agent, you need a program that is able to remove this Trojan quickly. This will allow you to remove Rootkit Agent once for all with scan utility.

Meanwhile, to effectively protect your computer from Rootkit Agent and any other Internet virus, you are highly suggested to use avast! to safeguard your computer, if you really want an actually-work spyware removal tool. More importantly, it has been proved to be powerful with its Scan utility and is able to remove Rootkit Agent and almost all the other computer threats.

You are sincerely suggested to free download avast! to run a scan and remove Rootkit Agent on your computer right now. You are able to use a good and trusted security tool to get rid of the annoying RootkitAgent, Adware, spyware and any future spyware threats. Before you try other programs, give avast! a try, and you’ll be surprised!

Posted in: Computer Repair

18
Apr 2010
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Free Computer Repair Tools

While all of the utilities are freely available online, this all-in-one kit saves you the trouble of searching for and downloading them individually. Most of the applications don’t require installation and the kit can be run directly from your thumb drive.

***Note*** Use these tools at your own discretion. It is recommended always that a professional handle your technology repairs. ***

Although the kit is extremely useful as it offers all of the tools in one neat package, we thought it might be useful to describe each application and rate it based on the level of experience required for use. We’ve used the following rating system:

Beginner: Basic computer skills
Intermediate: Need to be familiar with some computer jargon
Expert: Must be comfortable changing system settings

File Management

CCleaner

CCleaner gives your PC a tune-up by removing unnecessary files and registry information, freeing up valuable disk space and making your machine run faster.

Installation required: No – Level: Beginner

JkDefragGUI

JkDefrag reorganizes files on your PC to improve performance.

Level: Intermediate – Installation required: No

DriveimageXML

DriveimageXML allows you to backup your entire PC contents, so it can used in emergencies or for recovery of individual files.

Level: Expert – Installation required: No

Explore2fs

Explore2fs allows you to access files on Unix partitions or within Unix image files without having to load Unix.

Level: Expert – Installation required: No

Double Killer

Double Killer helps you find and easily remove duplicate files which are using unnecessary disk space.

Level: Beginner – Installation required: No

Deep Burner

Deep Burner makes it easy to backup information to a CD or DVD

Level: Intermediate – Installation required: No

7-Zip Portable

7 Zip lets you create and extract from most of the popular archive file formats

Level: Intermediate – Installation required: No

PC-Decrapifier

The PC Decrapifier uninstalls many of the common trialware and annoyances found on PCs when you bring them home from the store. A list of software that it can detect and remove can be foundhere. PC Decrapifier displays a list of software it detects and then lets you choose what you want removed.

Level: Basic – Installation required: No

Information

Process Explorer

Process Explorer is Task Manager on steroids. Find out what files, registry keys and other objects applications have open, even which DLLs they have loaded, and more. This uniquely powerful utility will even show you who owns each application.

Level: Intermediate – Installation required: No

System Information

System Information gathers detailed information about your system properties and settings, and then displays it in an extremely comprehensible manner.

Level: Beginner – Installation required: No

ProduKey

ProduKey is a small utility that displays the ProductID and the CD-Key of MS-Office, Windows, Exchange Server, and SQL Server installed on your computer. This utility can be useful if you lost the product key of your Windows/Office, and you want to reinstall it on your computer.

Level: Beginner – Installation required: Yes

Autoruns

Autoruns provides information about all applications which are automatically started by Windows at boot time or when you log in.

Level: Expert – Installation required: No

HWMonitor

HWMonitor lets you easily see temperatures of the main components of your PC.

Level: Beginner – Installation required: No

GPU-Z

GPU-Z lets you view information about the graphics component of your PC.

Level: Intermediate – Installation required: No

WirelessKeyView

WirelessKeyView retrieves the type and value of previously used wireless network keys/passwords stored in your computer, then lets you easily save all the information to a text/html/xml file.

Level: Beginner – Installation required: No

TreeSize Free

TreeSize Free allows you to view the amount of disk space used by any folder on your PC. Because scanning is done in a thread, you can see results as the application is running.

Level: Intermediate – Installation required: No

Game Key Revealer

Game Key Revealer retrieves the CD-Key and serial numbers for all installed games on your computer allowing you to easily.

Level: Beginner – Installation required: No

USBDView

USBDView allows you to review the software which has been installed on the PC to manage hardware (MP3 players, external disk drives, cameras etc) connected to any of the USB ports.

Level: Expert – Installation required: No

TrID

TrID allows the type of file (Word, Excel, PDF) to be determined by looking inside the file. Useful when Windows cannot determine the type of file due to the extension being changed or removed.

Level: Intermediate – Installation required: No

Codec Installer

CodecInstaller displays the video codecs currently installed on your PC. Additionally, if you are unsure which codecs you need for a specific file, CodeInstaller will show you.

Level: Expert – Installation required: Yes

Unknown Devices

Unknown Devices helps you determine what those unknown devices in Device Manager really are if Windows can’t figure it out by itself.

Level: Expert – Installation required: No

GSpot

GSpot analyzes video files to determine the video and audio codecs required and offers solutions if necessary.

Level: Expert – Installation required: No

Repair Tools

Norton Removal Tool

Norton Removal Tools lets you easily remove specific Symantec products.

Level: Beginner – Installation required: Yes

McAfee Removal Tool

McAfee Removal Tool lets you easily remove McAfee consumer products.
Note: Does not prompt for confirmation when run.

Level: Beginner – Installation required: Yes

LSPFix

LSPFix restores Internet access caused by faulty Layered Service Provider software.

Level: Expert – Installation required: No

Dial-a-Fix

Dial-a-fix is an advanced utility for 32-bit versions of Microsoft Windows that repairs Windows files and registries; fixing common problems easily.

Level: Expert – Installation required: No

Recovery

Recuva

Recuva recovers files which have been deleted from your computer, including files emptied from the recycle bin as well as files deleted from memory cards or MP3 players.

Level: Intermediate – Installation required: No

Restoration

Restoration recovers files which have been deleted from your PC, memory cards or MP3 players. It also works with FAT and NTFS as well as digital cameras cards.

Level: Intermediate – Installation required: No

Photorec

PhotoRec recovers files which have been deleted or damaged from memory cards. It works by ignoring the filesystem and going after the underlying data, so it will still work even if your media’s filesystem has been severely damaged or re-formatted.

Level: Intermediate – Installation required: No

DBXTract

DBXTract recovers e-mails from damaged Microsoft Outlook Express data files.

Level: Intermediate – Installation required: No

Network Tools

Wireshark

Wireshark allows network packets to be viewed and helps diagnose network problems.

Level: Expert – Installation required: No, but starts WinCAP installer which can be cancelled.

Note: Can be used on Mac and Linux

Network Scanner

Network Scanner lists which type of resources are available on the network.

Level: Expert – Installation required: No

PuTTY

PuTTY is a SSH and Telnet client that allows you to login to Unix computers or devices (such as the iPhone).

Level: Expert – Installation required: No

Network Stumbler

Network Stumbler is a wireless network scanner that lets you see network availability and signal strength.

Level: Expert – Installation required: Yes

Virus and Malware Removal Tools

ClamWin Antivirus

ClamWin scans your PC for viruses and helps remove them.

Level: Intermediate – Installation required: No

Note: ClamWin Free Antivirus does not include an on-access real-time scanner. You need to manually scan a file in order to detect a virus or spyware.

Rootkit Revealer

RootkitRevealer is an advanced rootkit detection utility that outputs a list of Registry and file system API discrepancies that may indicate the presence of a user-mode or kernel-mode rootkit.

Level: Expert – Installation required: No

Combofix

ComboFix is a specialized cleaning tool that allows the manual removal of spyware infections.

Level: Expert – Installation required: No

SmitFraudFix

SmitFraudFix is a command prompt tool which removes “Desktop Hijack malware.”

Level: Expert – Installation required: No

RogueFix

Roguefix detects and cleans Windows XP computers that are infected with fake security warnings and fake ‘Blue screens of death.’

Level: Expert – Installation required: No

HijackThis

HijackThis scans your computer to find settings that may have been changed by spyware, malware or other unwanted programs.

A separate application called HijackReader reads the log files create by HijackThis and provides advice on what to do.

Level: Expert – Installation required: No

SUPERAntiSpyware

SUPERAntiSpyware will detect and remove spyware, adware, malware, trojans, keyloggers, dialers, and worms.

Note: It does not include real-time blocking or scheduled scanning.

Level: Intermediate – Installation required: Yes – But it can be cancelled and the app will still run.

Malwarebytes

Malwarebytes will search and destroy malware, but this free version does not include realtime protection, scheduled scanning, and scheduled updating.

Level: Intermediate – Installation required: Yes

Miscellaneous

Mozilla Firefox Portable Web browser

Mozilla Firefox Portable Edition is a standalone application you can run from a self-contained folder on your desktop or your portable drive.

Level: Beginner – Installation required: No

JavaRa

JavaRa removes old and redundant versions of the Java Runtime Environment (JRE).

Level: Expert – Installation required: No

Monitor Tester

Monitor Tester helps you adjust the settings of your monitor to get the best picture.

Level: Intermediate – Installation required: No

Dead Pixel Tester

Helps you find any pixels on your LCD screen which are “stuck” or “dead”

Level: Intermediate – Installation required: No

ChkFlsh

Checks any flash drive for errors and displays their actual capacity.

Level: Intermediate – Installation required: No

Note: English translation via Google Translate

Double Driver

Double Driver allows the device drivers that came with your PC when you bought it to be backed up. Useful when the Windows Operating System has to be reinstalled which in turn requires the device drivers to be reinstalled.

Level: Expert – Installation required: No

SumatraPDF

Allows PDF documents to be viewed without having to reinstall Adobe Acrobat Reader.

Level: Beginner – Installation required: No

Revo Uninstaller

Revo Uninstaller helps you easily remove unwanted programs installed on your computer even if you have had problems uninstalling them from “Windows Add/ Remove Programs.”

Level: Intermediate – Installation required: No

Tweaks

TweakUI

TweakUI is part of Microsoft PowerToys for Windows XP and lets you change various settings that are not exposed in the default user interface.

Level: Intermediate – Installation required: No

VistaTweaker

VistaTweaker is a complete tweaking utility designed for Windows Vista allowing you to change settings that can not be changed by using Control Panel.

Level: Intermediate – Installation required: No

Scripts

These scripts do not need to be installed however, they will take immediate effect once they are run, so make sure you really want them before clicking.

Quickly Make a System Restore Point

A VBScript file which creates a Windows restore point called “Technicians Quick Restore Point”. This allows the Windows system to be easily restored should any changes you make when fixing problems make them worse.

Reset Network

A Windows batch file which will invoke the Windows IP configuration utility, ipconfig and does the following:

Obtain a new IP address from your DHCP server (your home router or modem). – Flushes the local DNS cache – Re-registers DNS names.

Clear Print Spooler

This stops the spooler service, deletes the contents of the spool\printers folder within the Windows system folder, and restarts the spooler service.

Stop Automatic Updates

Stops the “Automatic Updates” service thereby preventing any software updates to be installed from Microsoft whilst you are diagnosing PC problems.

Start Automatic Updates

Starts the “Automatic Updates” service so necessary updates from Microsoft can be downloaded and installed.

Posted in: Computer Repair

15
Apr 2010
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Facebook Virus Removal for Free

When you try to login to your Facebook account, you receive numerous requests for changing password. It might be some hacker, trying to infect your computer with Koobface virus. This virus can not only leak your profile details to unwanted individuals but can also crash the memory of your computer.

What a Facebook virus is?

Facebook virus is basically a “Koobface” virus whose primary target is the Facebook users. This virus which targets Facebook users, compose a spam message and then send this message to the infected users’ friends using the messaging system on Facebook. This virus aims at installing Trojan software on the infected user’s computer system and then carrying out its related task for which it is designed. The spam message includes links which redirects to several anonymous websites that in actual are the spoofing and phishing websites.

Just follow these simple and easy to learn steps or instruction for Facebook virus removal from your computer manually:

STEP 1: Terminate the following processes:

fbtre6.exe
mstre6.exe

STEP 2: Delete the below mentioned registry values:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\”systray” = “c:\windows\mstre6.exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\”systray” = “C:\Windows\fbtre6.exe”
HKEY_CURRENT_USER\AppEvents\Schemes\Apps\Explorer\Navigating

STEP 3: After deleting the registry entries, delete these files:

C:\\Windows\\fbtre6.exe
C:\\Windows\\fmark2.dat

You can download MalwareBytes Anti-Malware tools for Virus removal that automatically detect and remove the Facebook virus from your computer.

Tampa Empire Computer Consulting is a computer specialist in the Tampa Bay Area located in Pinellas County, Florida  that offers 24/7/365 remote computer support via phone, chat and e-mail and fix whatever virus and spyware problems you are facing. You can choose from a variety of friendly and affordable plans that the company offers. The company’s technicians can fix your computer over the Internet and Facebook virus removal while you sit back and relax, or while you are busy with your business!

Posted in: Computer Repair

15
Apr 2010
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Tampa Bay MICROSOFT PROFESSIONAL SERVICES!!! (727-470-1034)

Tampa Empire Computer Consulting (TECC)
14955 Gulf Blvd., Suite 8

Madeira Beach, Fl. 33708
http://www.tampaempire.com

Please call us at

727-470-1034

for more information or to schedule an appointment.

Are you looking for friendly, professional, affordable support for your desktop PC, Laptop, Server, Network, Peripherals/Devices, Software, etc?Then look no further!we provide professional, affordable, friendly computer IT  support and consulting services to small businesses (including home-based offices) and residential customers in  Pinellas County.Services Available:
• Computer support and consulting services (including planning, purchase, installation, setup, maintenance, optimization, upgrading, cleaning, repair and training) for new and existing desktop PCs, Laptops and Servers running Microsoft Windows operating systems: Windows 2000, XP, Vista, Server 2000&2003,2008, Small Business Server (SBS) 2003 and Small Business Server 2008, Exchange Server 2003 – 2008, Windows Home Server (WHS), etc.

• Microsoft Windows operating system upgrades (XP, Vista, Server 2000&2003) and downgrades (Vista to XP – limitations apply); installation of updates, patches&service packs; reinstallations/rebuilds of operating systems.

• Wired and wireless networks.

• Installation and setup of software applications&utilities; installation of updates, patches & service packs.

• Peripherals & Devices; Printers & Storage; Data Backup; File & Printer Sharing; Internet Access & Security; Anti-virus/Anti-Spyware/Anti-Malware/Anti-Spam; Remote access and much more!

• Computer upgrades (installing/upgrading memory, hard drives & optical drives, video graphics cards, sound cards, wired & wireless network cards & adapters, etc.) & repairs.

• New & existing business setup & maintenance – PCs, servers, networks, peripherals, software, internet, web site, e-mail, databases, online networking, marketing, business structures, training & consulting, etc.

• Help and advice on selecting, implementing and using modern computer technologies: PCs & servers, networks and the internet to benefit small businesses and home-based offices, including to older (such as “baby boomers”) or non-technical business owners/operators who may need special help bridging the technology gap and understanding, embracing and utilizing computer technologies to benefit their small business.

• Web site development and hosting.

• Custom software & database design and development.

How We Work:We can provide support & consulting services on an as-needed hourly basis, flat rate, or project basis. We can come out to you and work on-site at your office or home location, or we can bring your computer back to our office to work on. Plus, we can provide remote support and telephone support as well.Our core coverage area includes Pinellas County and Hilsborough County

About Us:

We’re a locally owned and operated company and have been doing business in the Pinellas county area since 2008. We’ve been in the computer/software/IT industry for over 10 years. We understand small businesses, the challenges they face, and we know how to work effectively with their owners/operators.

For more information about us and our services, or to get additional contact information, please visit our web site at http://www.tampaempire.com/ Or, respond via email or call us at 727-470-1034

Pinellas Cities Served:

Belleair North Redington Beach
Belleair Beach Oldsmar
Belleair Bluffs Pinellas Park
Belleair Shore Redington Beach
Clearwater Redington Shores
Dunedin Safety Harbor
Gulfport St. Pete Beach
Indian Rocks Beach St. Petersburg
Indian Shores Seminole
Kenneth City South Pasadena
Largo Tarpon Springs
Madeira Beach Treasure Island

Hillsborugh Cities Served:

Adamsville
Antioch
Apollo Beach
Balm
Bealsville
Beattys Corner
Bloomingdale
Boyette
Branchton
Brandon
Carrollwood
Carrollwood Village
Cheval
Citrus Park
Clair-Mel City
Clarkwild
Coronet
Cosme
Del Rio
Dover
Drew Park
Durant
East Lake
East Tampa		 Edison
Egypt Lake
Fish Hawk
Fort Lonesome
Gardenville
Gary
Gibsonton
Gulf City
Harney
Hopewell
Jolly Corner
Kennedy Hill
Keystone
Keysville
Knights
Lake Fern
Lake Magdalene
Leto
Limona
Lithia
Lutz
Mango
Mango Hills
Midway		 Moriczville
Mount Enon
Mullis City
North Ruskin
Northdale
Nowatney
Orient Park
Palm River
Palma Ceia
Pebble Creek
Pinecrest
Plant City*
Pleasant Grove
Port Sutton
Port Tampa
Progress Village
Rattlesnake
Remlap
Riverview
Rocky Creek
Ruskin
Seffner
Shilow		 Sixmile Creek
Snows Corner
South Tampa
Sulphur Springs
Sun City
Sun City Center
Sydney
Tampa*
Tarpon
Temple Terrace*
Temple Terrace Junction
Thonotosassa
Town ‘n’ Country
Trapnell
Turkey Creek
Valrico
Welcome
West Chase
West Park
West Tampa
Wimauma
Ybor City
Youmans

Posted in: Computer Repair

15
Apr 2010
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Computer Maintenance & Security Checklist

GENERAL Maintenance&Security Guidelines
Computer
E-mail

  • Never open e-mail from an unknown source.
  • Do not respond to unsolicited e-mail.
  • Always include a relevant subject line on e-mail that you send out.
  • Set-up your e-mail to Auto-Archive older mail messages.
Internet

  • Be aware of the potential security risks associated with Internet activity.  Be informed about the  personal information you provide online as well as what information is being collectedabout you “behind the scenes”.
  • Security
  • Protect yourself against computer viruses with anti-virus software.
  • Sign up for free Microsoft Windows Critical Update Notifications.
DAILY Maintenance & Security Tasks

Security

  • Verify that your virus definitions are up-to-date, if conditions warrant.
WEEKLY Maintenance & Security Tasks

Computer

  • Run “ScanDisk” to check hard drive for errors
  • Run “Defrag” to defragment your files.
  • Run “Disk Cleanup” to delete unneeded files.
  • Clean out files from your temporary files directory.
  • Back up your files and store them away from your computer.
  • Empty your Recycle bin.
E-mail

  • Delete the “clutter” from your Inbox.
  • Empty your Deleted Items folder, or set it up to empty automatically.
Internet

  • Delete your temporary Internet files & clear your Internet history.
  • Delete your cookies.
Security

  • Update virus definitions.
  • Computer
  • Run a full anti-virus system scan.
MONTHLY Maintenance & Security Tasks

  • Check for the latest Service Packs/Updates for Windows, Office, Internet Explorer.
  • Check for unneeded or unused programs and consider uninstalling them.
QUARTERLY Maintenance & Security Tasks

Computer

  • Clean your PC.
  • Clean your keyboard.
  • Clean your mouse.
  • Clean up your start-up menu.
ANNUAL Maintenance & Security Tasks

Security

  • Renew your anti-virus software subscription.

Posted in: Computer Repair

15
Apr 2010
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Fix Blue Screen Error BSOD

Blue screen errors, or blue screen of death (BSOD) errors, are the most severe errors Windows can encounter. Since Windows can not recover from this kernel level error, a blue screen is displayed with the error details. The error details contain a STOP error code, which indicates the type of error.

There are a lot of possible causes for blue screen errors, but most of them relate to the computer hardware. The cause of a BSOD error can be atemperature problem, a timing error, a resource conflict, hardware failure, a corrupt registry, a virus or simply a device incompatibility or driver error.

The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.

Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then selectManage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.

Reading the minidump requires a bit more technical knowledge, but Microsoft has tools to read the minidump.

In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.

So the easiest way to try and fix a blue screen error is to reinstall and update your system’s device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.

If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.

If you do not have the drivers for all devices, or are not comfortable updating your PC’s drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.

In most cases updating or reinstalling drivers will solve your blue screen errors.

However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:

  • Load the default BIOS values – resource conflicts and timing issues can be caused by incorrect BIOS settings.
  • Update the BIOS – especially after adding new hardware or installing a Windows service pack this can help fix issues.
  • Update Windows – missing updates, including service packs can be a source of stop errors.
  • Check your system – run a virus scan and spyware scan after updating your definition files.
  • Driver rollback – if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.

Please share your own experiences with blue screen of death errors, including possible solutions. New insights can help others, or maybe we can help you with specific STOP errors.

Posted in: Computer Repair